SureService

Formed in 2004, New England Controls’ SureService team will provide superior service and technical solutions in a responsive manner. Dedicated to supporting after-sale services, our SureService team provides a broad range of assistance-related services that span from traditional maintenance to value-added professional support. With the help and assistance of New England Controls’ SureService Department, customers can better their bottom line results, improve their competitive advantage, and maximize their plant’s overall operational efficiency.

Continuously improving and evolving to meet and exceed our customer expectations, New England Controls’ SureService team focuses on maintaining an intimate knowledge of a customer’s site. As a result of their dedicated efforts, there is a uniquely personal, long-term partnership that is formed between our SureService team and our customers. The common goal of both parties: making your job easier on a day-to-day basis.

New England Controls SureService Department combines local, system familiar process automation expertise with Emerson Process Management’s global support structure to offer an array of support services designed to help you keep your systems running at peak performance and reduce or contain your operating and service costs. With local, dedicated, Emerson-Certified automation engineers on-hand and to help you assess immediate concerns and predict future performance, you can increase the productivity of your own staff and focus your resources on accomplishing key business objectives.

 Emergency Support 8:00 AM – 5:00 PM EST call:  508-339-5522
 Emergency After-Hours Support call:        888-533-5828